SHIPPING & DELIVERY

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INTERNATIONAL DELIVERY

At PAZZION, we aim to keep international shipping as affordable and fuss-free as possible. We make every effort to process and deliver your orders as soon as we can as we understand that getting your items quickly is important to you. Shipments outside Singapore may be subjected to import charges, which are the responsibility of the purchaser. If your order requires any import charges, payment has to be made on your end for your package to be cleared from custom. You are advised to check with the local custom office on relevant changes before you place an order. Our system will generate a order confirmation and tracking number once the order is confirmed and shipped out. *Working days refer to Mondays to Fridays.

For orders placed on the weekends and public holidays, it will be processed on the next working day* *Working days refer to Mondays to Fridays.

INTERNATIONAL SHIPPING RATES

Country	Shipping Rates	Delivery Time (Excluding Customs Clearance and remote areas)	Duties and Taxes
Malaysia	Orders below $100 - $3.90 Orders above $100 - FREE	2 - 4 Working Days	Excluded
China Philippines Thailand Vietnam	Orders below $100 - $7.90 Orders above $100 - FREE	2 - 4 Working Days	Excluded
Japan South Korea United States	Orders below $100 - $12.90 Orders above $100 - FREE	2 - 4 Working Days	Excluded
Brunei	All orders - $19.90	2 - 4 Working Days	Excluded
Rest of the world	Shipping rates will be calculated upon checkout	3 - 5 Working Days	Excluded

Indonesia	Shipping Rates	Delivery Time (Excluding Customs Clearance and remote areas)	Duties and Taxes
Batam City	All orders - $8.99	3 - 4 Working Days	Absorbed
Jabodetabek City	All orders - $8.99	4 - 5 Working Days	Absorbed
Bali and Java Island	All orders - $8.99	6 - 7 Working Days	Absorbed
Sumetra, Kalimantan and Sulawesi Island	All orders - $8.99	8 - 10 Working Days	Absorbed
Papua and Nusa Tenggara Island	All orders - $8 99	10 - 12 Working Days	Absorbed

INDONESIA SHIPPING PROCEDURE

An email with the shipment number will be emailed to you once your order is confirmed and shipped out within 1-2 working days.

All the orders will be delivered to the following cities and handled over to the last mile delivery provider in your country.

You will receive an updated local tracking number via SMS / Whatsapp from the local courier company as well as an email from PAZZION once the order is dispatched in your respective city.

Do note that all the orders placed on INTL.PAZZION.COM and delivering to INDONESIA are all inclusive of Duties and Taxes, please contact us and reject the package if you are asked to pay any duties and taxes.